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NEWS RELEASE from Blaby District Council
New Lubbesthorpe bus service evolves
The innovative and dynamic on demand bus service for New Lubbesthorpe is set to expand under a new provider from August.
After being introduced in 2019, the Arriva Click on-demand service has become an integral part of resident's lives, in New Lubbesthorpe and in neighbouring district villages. The app based on demand service remains one of a small number of schemes available in urban locations across the country. More »
When planning permission was granted by Blaby District Council for New Lubbesthorpe, it was a requirement that a public transport bus service was made available to residents. Go Travel Solutions, on behalf of the Drummond Estate for New Lubbesthorpe, worked to introduce this service to the District.
From Monday 01 August 2022 Vectare will become the new supplier of an extended bus service, which will include both the on-demand service and the introduction of a new regular shuttle service between New Lubbesthorpe and Leicester City Centre. This new service will see continuation and strengthening of the current service to make it even better for users.
Vectare's on-demand service will continue the current operation that covers New Lubbesthorpe, Leicester Forest East, Enderby and Narborough with locations stretching from Narborough Railway Station to Leicester Train Station and the Leicester Royal Infirmary.
The new, direct bus route between New Lubbesthorpe and Leicester City Centre that Vectare will also be offering is expected to run regularly throughout the week and will offer journey times of less than 30 minutes between the new community at New Lubbesthorpe and Leicester City Centre.
Councillor Ben Taylor, Portfolio Holder for Planning Delivery and Enforcement and Corporate Transformation, said: "This is fantastic news for residents in New Lubbesthorpe and the surrounding area. It is great to see Go Travel Solutions and the Drummond Estate working so hard to provide regular, long-term sustainable public transport giving residents a reliable service with choice.
"Arriva have shown since the launch of their 'Click' service that innovation in public transport is popular with the public. We'd like to thank them for providing this service for the last three years during the Covid pandemic. We're now very excited to see the new Vectare service in operation from August and look forward to hearing feedback from residents."
Posted: Mon, 04 Jul 2022 10:17 by Lisa Sly
Leicestershire County Council Trading Standards Service
Trading Standards are urging consumers who have bought goods from a business which has not been delivered in the agreed time frame to report this to Leicestershire Trading Standards. If it is claimed that a business is closing down or has closed down and the delivery or refund cannot be made please report your complaint.
It is the seller's responsibility to make sure the item is delivered to you. If your goods are yet to be delivered, under the Consumer Rights Act, you can ask the seller to deliver the item by an agreed date, a reasonable time is around 30 days. If you don't receive your goods, you can cancel and ask for a refund. More »
To report your complaint call Citizens Advice Consumer Service who are available Monday – Friday 9am to 5pm, free on 0808 223 1133 or you can visit their website and discuss your complaint through webchat or by submitting an online form https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/ » Less
Posted: Mon, 27 Jun 2022 10:46 by Lisa Sly
New Lubbesthorpe Public Transport Update – ArrivaClick
Leicester 18 th June 2022
There is a change of service and bus operator for the New Lubbesthorpe community and wider area from 1st August 2022.
In April 2019 Drummond Trust funded the launch of the ArrivaClick Leicester service, offering an innovative demand responsive transport (DRT) service for New Lubbesthorpe. Prior to the third anniversary of the service, a review of the service was undertaken. This included extensive discussions with Arriva and other potential operators. The review also considered feedback from residents including the most recent travel survey, trip data gathered during the first three years of the DRT contract, and changes to travel and working patterns post-pandemic. More »
As a result of the review conducted by Go Travel Solutions, the ArrivaClick DRT service will finish on Sunday 31st July 2022 and be replaced by a revised DRT service and a new regular shuttle service between New Lubbesthorpe and Leicester city centre starting Monday 1st August 2022.
The new operator will be Vectare, a Loughborough-based provider of innovative transport solutions, who work across the Midlands and East of England. The revised flexible DRT service will operate within the existing zone using Padam Mobility software. The direct service between New Lubbesthorpe and Leicester city centre will operate half hourly during the daytime, offering journey times of less than 30 minutes from New Lubbesthorpe to Leicester city centre.
Further information on the new bus services from 1st August 2022 will be released in the coming weeks.
Residents of New Lubbesthorpe can sign up for free to the free LocalGo scheme at www.localgo.co.uk/newlubbesthorpe. Here they will be able to access travel offers and information for the new bus services as well as the Enterprise car club and many other forms of local travel.
For further information on the new bus services and LocalGo, please email: email@example.com » Less
Posted: Fri, 17 Jun 2022 11:38 by Lisa Sly